1. Introduction
At Kadosh Designs, we are committed to protecting the privacy and security of our customers’ and visitors’ personal data. This privacy policy outlines how we collect, use, and safeguard your personal information when you visit our website or make a purchase.
The data controller for this website is Kadosh Designs, and our contact email is contact@kadoshdesigns.uk. By accessing our website and using our services, you agree to the terms of this privacy policy.
2. Data We Collect
We collect different types of personal data to provide you with the best possible service. The types of data we may collect include:
- Contact Information: Name, address, phone number, email address.
- Payment Information: Credit/debit card information, payment details through PayPal or Stripe.
- Delivery Information: Shipping address, delivery preferences.
- Technical Data: IP address, browser type, time zone, geographic location, and other data related to your interaction with our website (cookies).
We collect this data under various legal bases, including contract execution (processing and shipping orders), user consent (sending promotions and marketing), and legal obligations.
Certain cookies are strictly necessary for the functioning of the website and do not require your consent. However, you can manage other cookies, such as analytical or advertising cookies, through your browser settings or our cookie notice.
3. How We Use Your Data
We use personal data for the following purposes:
- Processing and managing your orders: We need your data to process your purchase and ship your products.
- Communications: We use your email and phone number to inform you about the status of your order or to respond to your enquiries.
- Improving our website and services: Technical data helps us optimise user experience and improve our website.
- Advertising and promotions: If you have given your consent, we will use your information to send you promotions, offers, and news from Kadosh Designs.
- Legal compliance: We may use your personal data when necessary to comply with our legal obligations or to protect our rights.
When we use your data for advertising or promotional purposes, we will request your explicit consent. You can withdraw your consent at any time by contacting us at contact@kadoshdesigns.uk.
4. Sharing Your Data
Kadosh Designs does not share your personal data with third parties, except in the following cases:
- Payment processors: We use services like PayPal and Stripe to manage payments securely.
- Shipping providers: We share delivery information with our logistics partners to ensure your order reaches you.
- Legal obligations: If we are legally required, we may share your data with government authorities or law enforcement agencies.
We ensure that all third parties with whom we share data sign contracts obliging them to comply with GDPR, thus ensuring that adequate security and confidentiality measures are in place.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Transaction data will be retained for 6 years to comply with legal tax obligations. Once the data is no longer needed, it will be securely deleted.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights concerning your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request the correction of any inaccurate or incomplete data.
- Right to erasure: You have the right to request the deletion of your personal data, provided there is no legal obligation to retain it.
- Right to restriction: You can ask us to limit the processing of your personal data in certain circumstances.
- Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format.
To exercise any of these rights, you can contact us at contact@kadoshdesigns.uk. We respond to all requests within the legally established timeframe.
If you believe your data protection rights have been violated, you have the right to file a complaint with the UK Information Commissioner’s Office (ICO). You can find more information at https://ico.org.uk.
7. Use of Cookies
We use cookies to enhance the functionality of our website, as well as for analytical and advertising purposes. Cookies are small files stored on your device that allow us to remember your preferences, improve site functionality, and perform usage analysis.
You can modify your cookie preferences at any time through your browser settings or via the cookie management link on our website.
For more information about the types of cookies we use and how you can manage your preferences, please review our Cookie Policy [link].
8. Data Security
We adopt both technical and organisational security measures to protect your personal data. We use encryption technology in payment transactions to ensure that your card information is secure. Only authorised personnel have access to your data, and all access is strictly controlled.
9. International Data Transfers
If we transfer your data outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place, such as the use of Standard Contractual Clauses approved by the European Commission or transfers to countries with adequacy decisions, to ensure a similar level of protection.
10. Changes to the Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. If we make significant changes to this privacy policy, we will notify you by email or by displaying a prominent notice on our website.
11. Contact
If you have any questions or concerns about our privacy policy or how we handle your personal data, you can contact us at contact@kadoshdesigns.uk.